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Privacy Policy for SolarBids

Effective date: April 7, 2026

SolarBids (“SolarBids,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

1. Information We Collect

When you use SolarBids, we may collect the following types of information:

Personal Information

  • First and last name
  • Email address
  • Phone number
  • Property address

Quote & Property Information

  • Estimated monthly electric bill
  • Energy usage details
  • Utility provider
  • Home and roof characteristics relevant to solar estimates

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and interactions on our website

2. How We Use Your Information

We use your information to:

  • Provide solar estimates and pricing insights
  • Match you with solar installation partners
  • Communicate with you about your request
  • Send service-related SMS about your quote or account (only if you opt in to service SMS)
  • Send marketing or promotional SMS (only if you separately opt in to marketing SMS)
  • Send transactional and service-related email or phone communications as appropriate for your request
  • Improve our platform, services, and user experience
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We may share your information with trusted partners only as necessary to provide the services you requested. These may include:

  • Solar installation partners to provide quotes and services
  • Financing partners if you request financing-related information
  • Service providers that support our operations (e.g., hosting, analytics, communication tools)

All partners are required to use your information solely for service-related purposes.

Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Communication Consent

When you submit your contact information, we may reach you by phone or email about your solar quote request and related service needs.

Text messages (SMS)

SMS is optional and controlled by separate checkboxes on our forms:

  • Service SMS (transactional): quote updates, account-related notices, and similar service messages — only if you opt in to service SMS.
  • Marketing SMS: recurring promotional and marketing messages — only if you separately opt in to marketing SMS.

If you do not check an SMS option, we will not send you that category of text messages.

SMS program details

  • Message frequency may vary
  • Standard message and data rates may apply
  • Reply STOP to opt out of SMS; Reply HELP for help
  • For assistance you may also contact us using the email below
  • Marketing SMS consent is not a condition of purchase
  • Wireless carriers are not liable for delayed or undelivered messages

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and performance
  • Analyze traffic and user behavior
  • Personalize your experience
  • Support marketing and advertising efforts

You can disable cookies through your browser settings, though some features may not function properly.

7. Your Rights & Choices

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw SMS consent at any time by replying STOP to our messages

To make a request, contact us at: [email protected]+1 (970) 379-9502

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing personal information.

9. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our agreements

10. Children’s Privacy

SolarBids is intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware of such data, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy, our data practices, or SMS messaging? Visit our contact page or reach us directly: [email protected]+1 (970) 379-9502